SMART eKYC solution for Phu Hung and Rong Viet Securities Company

Achievement: Smart eKYC was in the TOP 10 Excellent Digital Solutions Make in Vietnam Digital Product Awards 2021.

Duration: 6 months (09/2020 – 03/2021).

In the context of the COVID-19 pandemic, social dislocation changed the habits of many people, and activities gradually shifted from offline to online in all areas, and this also happened in the stock industry.

Understanding the needs of investors who want to open and verify accounts online, Viet Dragon Securities Corporation (RONG VIET Securities) and Phu Hung Securities Corporation have cooperated with Alpha Vietnam in implementing the project “Applying EKYC – Electronic customer identification solution in order to improve customer’s experience in opening new securities accounts”.

With SMART eKYC solution, investors can open accounts and authenticate online remotely via smart mobile applications without spending time and effort going to the transaction counter. It’s especially convenient in the context of the current complicated Covid-19 epidemic, helps to eliminate the gap from registration to transaction, contributes to protecting the safety of community.

The SMART eKYC solution was built on the SMART eKYC PLATFORM – a platform that allows organizations to electronically identify customers, an advanced technology model unifiedly access to electronic identity systems which can be used together by many different companies, keeping the integrity of the interactions while ensuring safe identities. This is also considered a powerful weapon in the digital race of financial institutions – banks and securities companies.

Some outstanding modern technologies are applied in the SMART eKYC solution

1. OCR

– Automatically extract information: Identity card (old and new version), Citizen identification cards, Passport, Driver’s license.

– Detect invalid papers.

– Detect photos on paper that are similar to the original.

– Work with images at higher resolution than 150 DPI.

2. Face matching

      – Automatically detect face images on identification documents

      – Compare with live images to verify if they are the same person.

      3. Liveness Detection

      – Automatically determine whether a person is truly standing in front of the screen when performing eKYC verification, helping to prevent face tampering with printed photos, photos videos.

      – Ensure accuracy throughout the customer identification process.

      – Users must perform manipulations with movements including turning left, turning right, and looking directly at the camera.

      – Support both technologies: active and passive liveness detection

      Values delivered to customers include: Reach many new customers, speed up the Digital Onboarding process; Save operating costs;  Shorten procedure time; Bring new experiences to customers;  Transparency in customer information authentication; and Solve faking problems.

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